Skills & Services
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Craft a tailored plan to align social media efforts with business goals, defining objectives, target audience, and key performance indicators.
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Design a structured schedule for posting content to ensure consistency and maximize audience engagement.
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Develop engaging and visually appealing content, including graphics, videos, and written posts, to captivate and grow your audience.
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Oversee and manage social media accounts on platforms like Facebook, Instagram, Twitter, LinkedIn, and others to maintain brand presence and engagement.
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Actively interact with followers and respond to comments and messages to build relationships and foster a loyal community.
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Track and analyze social media performance metrics to measure success and refine strategies for improved outcomes.
SOCIAL MEDIA
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Design a comprehensive advertising strategy that outlines objectives, budgets, and timelines to maximize ROI.
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Allocate and optimize advertising budgets to ensure efficient spending and maximize the return on investment.
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Identify and target specific demographics, interests, and behaviors to reach the most relevant audience for your ads.
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Develop visually compelling and engaging ads that align with brand identity and resonate with the target audience.
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Monitor key performance metrics and analyze data to measure the success of campaigns and identify areas for improvement.
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Provide regular reports and insights on campaign performance, offering actionable recommendations for future strategies.
PAID SOCIAL ADS
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Craft custom marketing campaigns tailored to the preferences and behaviors of your audience, ensuring each message resonates and engages.
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Divide your contact lists into specific segments based on demographics, behaviors, or purchase history to deliver more relevant and effective communications.
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Conduct tests on different versions of your messages to determine which elements (subject lines, content, timing) perform best, allowing for data-driven improvements.
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Sets up your account (if none) & all necessary settings needed in the platform according to the brief discussed.
Platform management fees are not included in the service fees.
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Monitor and analyze the success of campaigns through open rates, click-through rates, and conversions, providing insights to optimize future efforts.
DIRECT MARKETING
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Establish user-friendly and functional ecommerce websites or stores, ensuring easy navigation, secure payment processes, and a positive user experience.
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Enhance product listings with compelling descriptions, high-quality images, and appropriate keywords to attract and convert potential buyers.
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Implement SEO strategies to increase visibility and ranking on search engines, driving more organic traffic to your ecommerce site.
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Promote your products across various online channels, such as social media, email marketing, and search engines, to reach a wider audience and increase sales potential.
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Implement loyalty programs, retargeting efforts, and personalized communication to retain current customers and encourage repeat purchases.
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Monitor key metrics, such as traffic, conversion rates, and sales, to assess campaign performance and inform strategy adjustments for continual optimization.
E-COMMERCE MANAGEMENT
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Conduct mystery shopping visits to assess the quality of service, ambiance, and staff interactions from a customer perspective.
A crucial aspect of mystery shopping is engaging with staff at physical stores, online, restaurants, gyms, hotel or any other service-related industry. This involves asking questions, such as inquiring about the services / products offered, observing employee's knowledge and ease in interactions, leaseline activities and closing the sale. This information helps shoppers assess the level of customer service, a key area companies seek to understand better. Insights from shopper experiences are utilized by companies to develop, monitor, and adapt their customer service approaches.
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Examine competitors’ customer service practices to identify industry standards and establish a competitive advantage.
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Oversee and manage online customer reviews, responding aptly to feedback and maintaining a positive brand image.
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Deliver thorough reports on the shopper’s experience, highlighting strong points and areas for improvement. Provide strategic guidance based on findings to help businesses improve their services and operations.
MYSTERY SHOPPER & REVIEWS
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