Skills & Services

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  • Craft a tailored plan to align social media efforts with business goals, defining objectives, target audience, and key performance indicators.

  • Design a structured schedule for posting content to ensure consistency and maximize audience engagement.

  • Develop engaging and visually appealing content, including graphics, videos, and written posts, to captivate and grow your audience.

  • Oversee and manage social media accounts on platforms like Facebook, Instagram, Twitter, LinkedIn, and others to maintain brand presence and engagement.

  • Actively interact with followers and respond to comments and messages to build relationships and foster a loyal community.

  • Track and analyze social media performance metrics to measure success and refine strategies for improved outcomes.

SOCIAL MEDIA

  • Design a comprehensive advertising strategy that outlines objectives, budgets, and timelines to maximize ROI.

  • Allocate and optimize advertising budgets to ensure efficient spending and maximize the return on investment.

  • Identify and target specific demographics, interests, and behaviors to reach the most relevant audience for your ads.

  • Develop visually compelling and engaging ads that align with brand identity and resonate with the target audience.

  • Monitor key performance metrics and analyze data to measure the success of campaigns and identify areas for improvement.

  • Provide regular reports and insights on campaign performance, offering actionable recommendations for future strategies.

PAID SOCIAL ADS

  • Craft custom marketing campaigns tailored to the preferences and behaviors of your audience, ensuring each message resonates and engages.

  • Divide your contact lists into specific segments based on demographics, behaviors, or purchase history to deliver more relevant and effective communications.

  • Conduct tests on different versions of your messages to determine which elements (subject lines, content, timing) perform best, allowing for data-driven improvements.

  • Sets up your account (if none) & all necessary settings needed in the platform according to the brief discussed.

    Platform management fees are not included in the service fees.

  • Monitor and analyze the success of campaigns through open rates, click-through rates, and conversions, providing insights to optimize future efforts.

DIRECT MARKETING

  • Establish user-friendly and functional ecommerce websites or stores, ensuring easy navigation, secure payment processes, and a positive user experience.

  • Enhance product listings with compelling descriptions, high-quality images, and appropriate keywords to attract and convert potential buyers.

  • Implement SEO strategies to increase visibility and ranking on search engines, driving more organic traffic to your ecommerce site.

  • Promote your products across various online channels, such as social media, email marketing, and search engines, to reach a wider audience and increase sales potential.

  • Implement loyalty programs, retargeting efforts, and personalized communication to retain current customers and encourage repeat purchases.

  • Monitor key metrics, such as traffic, conversion rates, and sales, to assess campaign performance and inform strategy adjustments for continual optimization.

E-COMMERCE MANAGEMENT

  • Conduct mystery shopping visits to assess the quality of service, ambiance, and staff interactions from a customer perspective.

    A crucial aspect of mystery shopping is engaging with staff at physical stores, online, restaurants, gyms, hotel or any other service-related industry. This involves asking questions, such as inquiring about the services / products offered, observing employee's knowledge and ease in interactions, leaseline activities and closing the sale. This information helps shoppers assess the level of customer service, a key area companies seek to understand better. Insights from shopper experiences are utilized by companies to develop, monitor, and adapt their customer service approaches.

  • Examine competitors’ customer service practices to identify industry standards and establish a competitive advantage.

  • Oversee and manage online customer reviews, responding aptly to feedback and maintaining a positive brand image.

  • Deliver thorough reports on the shopper’s experience, highlighting strong points and areas for improvement. Provide strategic guidance based on findings to help businesses improve their services and operations.

MYSTERY SHOPPER & REVIEWS

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